Takes about a minute

How did we do?

We ask everyone, and we do act on it. If something wasn't right we'd far rather hear it from you than not hear it at all.

1 How did we do?

The welcome you got * How were you greeted when you arrived?
Talking through what you wanted * Did your groomer discuss the groom before starting?
The groom itself * How happy are you with how your dog looks?
The visit overall * Everything considered.

2 Two quick checks

These help us make sure the team are doing the things we've asked them to.

3 Anything else